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Registration & Policies

	Payment		Cancellation or Changes to a Camp by the ACC
	Cancellation Policy		Application Form
	Insurance		Confirmation of Registration Contract
	Cancellation Insurance		Camp Registration, Payment and Cancellation Policies
	Disclaimer		ACC Waiver of Liability

All registrations will be processed in the order in which they are received.

Registration Procedure

If you are interested in registering for an ACC camp:

Your contact at the ACC for the following steps is Chelsea Selinger, Mountain Adventures Coordinator, who can be contacted by email at , by phone at 403 678 3200 ext. 112, or by fax at 403 678 3224.

In order to ensure the safety, comfort and enjoyment of everyone who participates in our camps, the Camp Guide and/or the Camp Manager will review applications prior to registration. If you are interested in registering for a specific camp:

1. Contact the Manager of Club Services at the National Office to ensure that there is a space available on your chosen camp.
2. Complete all of the following documents and email them all together to the Mountain Adventures Coordinator at . If you cannot download the forms from the ACC website, contact the Coordinator to arrange another method of receiving the forms (phone 403 678 3200, ext. 112):
   • application form
   • the signed Confirmation of Registration Contract
   • the signed ACC Waiver of Liability
   • your deposit
   • the signed ACC Model Release Form
3. Once your forms have been received, the National Office will forward your application form to the Camp Guide and/or Camp Manager for review and approval. Since our Guides and Camp Managers live in various locations around the country, your application will be reviewed more quickly if you submit it electronically.
4. Once your application has been approved we will process your deposit payment.

Please seriously consider protecting yourself with cancellation insurance
(see below for more information).

Payment

1. Deposit

For camps with a value of $2000 or less, you are required to pay a $200 deposit. For camps with a value of $2001 or more, you are required to pay a $500 deposit.

The deposit and cancellation insurance payment can take the form of:

1. a cheque made out to The Alpine Club of Canada, dated the day you mail it
2. your pre-authorized permission to charge the fees owing to a Visa or MasterCard immediately (see the Confirmation of Registration Contract)
3. money order made out to The Alpine Club of Canada
4. cash (in person only – do not send cash in the mail)

Your spot on the camp is confirmed once your application has been approved and we have processed the payment for your deposit. In the event that your application is turned down for any reason, we will not process your payment.

2. Balance of Fees

When the total camp fee is $2000 or less:
The balance of your camp fee is due twelve (12) weeks prior to the start of the camp.

When the total camp fee is $2001 or more:
50% of the balance of your camp fee is due twelve (12) weeks prior to the start of the camp. The remaining 50% balance is due eight (8) weeks prior to the start of the camp.

Payment of the balance of fees for your camp must be arranged at the time of deposit and can take the form of:

1. a cheque made out to The Alpine Club of Canada, post-dated to the balance due date (this must accompany your deposit cheque)
2. your pre-authorized permission to charge the balance to a Visa or MasterCard on the balance due date (see the Confirmation of Registration Contract)
3. money order made out to The Alpine Club of Canada
4. cash (in person only – do not send cash in the mail)

Please note that the balance of fees due date is the same as the last date for cancellations – see below for detail.

Cancellation Policy

A substantial amount of work goes into registering participants for camps. In addition, further work is required to find a replacement participant when cancellations occur. As a result, you will be charged an administration fee if you cancel your registration on a camp after the deposit has been paid. For camps with a value of $2000 or less, the administration fee is $200. For camps with a value of $2001 or more, the administration fee is $500.

After the balance due date (12 or 8 weeks prior to the first day of the camp, depending on the camp), there will be no refunds by the ACC for cancellations unless the camp is full when it takes place.

For this reason, we strongly recommend that each participant purchase cancellation insurance.

If you do need to cancel for any reason prior to the 12 week balance due date, we ask that you contact the ACC National Office as soon as the need to cancel becomes apparent. Based upon your registration, we make financial and other commitments to other participants, guides, camp managers, cooks, and facilities.

ACC Insurance Offerings

In addition to the liability coverage that the Alpine Club of Canada provides for its members when they are participating in ACC activities (and whenever they are climbing in the province of Quebec), the ACC sells a selection of other insurance options.

An advantage of Travel Underwriters insurance is that it provides coverage if you have a climbing-related accident, many other companies exclude climbing.

Please note: Travel Underwriters has a new policy as of November 2010 (downloadable version below).

Policy Wording - English (Adobe PDF)

Policy Wording - French (Adobe PDF)

Emergency Medical Insurance – For Canada and Abroad

Planning to travel outside your home province, within Canada or internationally? The ACC sells Emergency Medical Insurance that will cover you, including licensed air ambulance costs in case of a backcountry emergency. This policy is applicable to Canadians travelling within Canada or abroad. Our Emergency Medical Insurance specifically covers licensed air ambulance costs for climbers, skiers, and other backcountry enthusiasts in the case of an emergency.

If you are travelling outside your home province or country and you require an ambulance in the backcountry, you could be charged thousands of dollars. For example, if you are travelling in the backcountry of BC and you require an air ambulance medical evacuation, the BC ambulance service will charge BC residents a nominal fee. Non-BC residents will be charged at a rate of about $2800 per hour for helicopter time plus other ground ambulance fees. Travel Underwriters insurance, sold by the ACC, can cover these expenses.

Many extra front-country medical expenses are included in this policy as well - hospital stays and treatment, physician services, x-ray examinations, medication and/or drugs, rental of essential medical appliances, dental services, family transportation, return of excess baggage, return of vehicle, and out of pocket expenses. These benefits are subject to conditions and exclusions, read the policy wording for more detailed information.

The ACC sells this insurance at a very affordable rate. Policies start at as little as $15.

A similar policy, available for visitors to Canada, is available. If you’re interested in Visitors to Canada Emergency Medical Insurance, contact the ACC for more details.

To find out more about Travel Underwriters Emergency Medical Insurance or to get a quote call the ACC at 403-678-3200 ext 112.

Trip Cancellation Insurance

The Alpine Club of Canada strongly recommends that you purchase cancellation insurance to protect yourself in case you are unable to attend a purchased trip, camp, or course because of a medical or emergency reason.

You can purchase cancellation insurance through the Alpine Club of Canada for one of our Mountain Adventures, or for most personal travel arrangements. We sell Trip Cancellation/Trip Interruption Insurance through Travel Underwriters, which provides coverage and benefits toward a variety of pre-paid and unexpected travel expenses. The option to purchase this Trip Cancellation/Trip Interruption Insurance is on the your ACC Mountain Adventure Confirmation of Registration Contract.

Trip Cancellation/Trip Interruption Insurance rates vary. Please contact the Mountain Adventures Coordinator at or 403-678-3200 ext 112 for a quote.

Covered risks include sickness, injury, death or quarantine of the Insured, the Insured’s traveling companion, the Insured’s immediate family or the traveling companion’s immediate family; death or hospitalization of a business partner, key employer/employee, or host at final destination; job transfer; natural disaster; accident; travel advisory; subpoena; hijacking; involuntary job loss; and missed connection.

Trip Cancellation/Trip Interruption insurance coverage is also subject to conditions and exclusions. For complete details, please consult the official policy wording.

Other coverage

To find out more about other insurance options, visit the Travel Underwriters website at www.travelunderwriters.com or call them direct at 1-800-663-5389.

Be sure to quote: Reference #ALP762, as the ACC will benefits whenever this code is used.

Travel Underwriters is a third-party administrator (TPA) of travel insurance products and services. They develop and administer a variety of travel insurance plans for Canadian business and leisure travelers, visitors to Canada and international students studying in Canada. Their plans can be found in automobile associations, insurance brokerages, banks, credit unions, travel agencies, tour operators and airlines across Canada. Travel Underwriters has protected Canadian travelers for almost 40 years.

Cancellation or Changes to a Camp by the ACC

Occasionally, for reasons that are beyond our control, we are forced to cancel or make changes to a camp.

If we cancel a camp, all of the money you paid to the ACC will be refunded. Please note that in the event of cancellation, the ACC is not responsible for any expenses incurred by a participant in preparation for the trip, including but not limited to airline tickets, visa fees, medical expenses and equipment purchases.

If a camp is cancelled due to low registration numbers, you will be given the option to attend a different camp (assuming you are approved by the Camp Guide and/or Manager). If the replacement camp costs less than the original, you will be refunded the difference. If the replacement camp costs more than the original, you will be required to pay the difference.

The Alpine Club of Canada may be forced to alter the details, logistics or other aspects of any ACC camp for any reason, including (but not restricted to) guides and/or other camp staff availability, weather conditions and safety concerns. You will be notified of changes as early as possible. Changes will not affect the basic nature and essence of the camp, and therefore refunds will not be granted.

If the first day of a camp involves a helicopter or airplane flight, and the flight is delayed by weather, the participants will be responsible for paying for accommodation and food requirements while waiting for the flight. If a camp is delayed at the end by weather, participants will not be charged for additional guide days, food or accommodation.

For all camps, we recommend that you contact us before booking/paying for your flight to ensure the likelihood that the camp is going to run. Please be aware that when booking flights to the area you do so at your own risk, but feel free to contact us at any time to review camp status.

Disclaimer

Mountaineering, climbing and backcountry skiing can be dangerous. The Alpine Club of Canada (ACC) cannot absolutely guarantee the safety of participants on any camp, as there are too many variables that cannot be controlled. Some of these variables are outlined in our Waiver of Liability, which each participant must read, understand and sign before attending any camp.

If you have any questions about anything you read here, please don't hesitate to contact: