Trip Registration & Policies

All registrations will be processed in the order in which they are received.

Registration Procedure

Your contact at the ACC for the following steps is Crystal Como, Mountain Adventures Coordinator, who can be contacted by email at adventures@alpineclubofcanada.ca or by phone at 403 678 3200 ext. 109.

If you are interested in more information and/or registering for an ACC mountain adventure, please do the following:

  1. Open the link for the ACC Mountain Adventure(s) that you are interested in. If you have questions or wonder if is the right trip for you, please contact the Mountain Adventures Coordinator by email. They will be the best person to provide you with advice about your suitability, equipment you will need, etc.
  2. Read the Camp Registration, Payment and Cancellation Policies. When you register for a camp, you will sign a contract which states you have read and understood the terms and conditions in the Camp Registration, Payment and Cancellation Policies.
  3. Read the ACC Waiver of Liability. When you register in a camp, you will need to sign the waiver, indicating that you have read and understood the terms and conditions in the waiver.
  4. If you now wish to register, complete the online Registration Form from the link on your camp’s website. If you cannot submit electronic forms, please contact the Mountain Adventures Coordinator at adventures@alpineclubofcanada.ca or 403 678 3200, extension 109.
  5. We will automatically process your payment for the non-refundable deposit and you will be emailed all receipts, correspondence, further information and the list of your fellow participants.
  6. Be sure to read the Participant Policy. This policy outlines what is expected of participants on ACC camps.

 

Please seriously consider protecting yourself with cancellation insurance (see below for more information).

Payments: Deposit

For camps with a value of $2000 or less, you are required to pay a $200 deposit. For camps with a value of $2001 or more, you are required to pay a $500 deposit.

The deposit and cancellation insurance payment can take the form of:

  • a cheque made out to The Alpine Club of Canada, dated the day you mail it
  • your pre-authorized permission to charge the fees owing to a Visa or MasterCard immediately
  • money order made out to The Alpine Club of Canada
  • cash (in person only – do not send cash in the mail)

Your spot on the camp is confirmed once your application has been approved and we have processed the payment for your deposit. In the event that your application is turned down for any reason, we will not process your payment.

Payments: Balance of Fees

  • When the total camp fee is $2000 or less: the balance of your camp fee is due twelve (12) weeks prior to the start of the camp.
  • When the total camp fee is $2001 or more: 50% of the balance of your camp fee is due twelve (12) weeks prior to the start of the camp. The remaining 50% balance is due eight (8) weeks prior to the start of the camp.

Payment of the balance of fees for your camp must be arranged at the time of deposit and can take the form as described to the left.

Please note that the balance of fees due date is the same as the last date for cancellations – see below for detail.

Cancellation Policy

A substantial amount of work goes into registering participants for camps. As a result, you will be charged an administration fee if you cancel your registration on a camp after the deposit has been paid. For camps with a value of $2000 or less, the administration fee is $200. For camps with a value of $2001 or more, the administration fee is $500.

After the balance due date (12 weeks prior to the first day of the camp, depending on the camp), there will be no refunds by the ACC for cancellations. This includes instances where the ACC is able to fill the cancelled spot with another participant.

We strongly recommend that each participant purchase cancellation insurance.

Cancellation or Changes to a Camp by the ACC

Occasionally, for reasons that are beyond our control, we are forced to cancel or make changes to a camp.

If we cancel a camp, all of the money you paid to the ACC will be refunded. Please note that in the event of cancellation, the ACC is not responsible for any expenses incurred by a participant in preparation for the trip, including but not limited to airline tickets, visa fees, medical expenses and equipment purchases.

If a camp is cancelled due to low registration numbers, you will be given the option to attend a different camp (assuming you are approved by the Camp Guide and/or Manager). If the replacement camp costs less than the original, you will be refunded the difference. If the replacement camp costs more than the original, you will be required to pay the difference.

The Alpine Club of Canada may be forced to alter the details, logistics or other aspects of any ACC camp for any reason, including (but not restricted to) guides and/or other camp staff availability, weather conditions and safety concerns. You will be notified of changes as early as possible. Changes will not affect the basic nature and essence of the camp, and therefore refunds will not be granted.

If the first day of a camp involves a helicopter or airplane flight, and the flight is delayed by weather, the participants will be responsible for paying for accommodation and food requirements while waiting for the flight. If a camp is delayed at the end by weather, participants will not be charged for additional guide days, food or accommodation.

For all camps, we recommend that you contact us before booking/paying for your flight to ensure the likelihood that the camp is going to run. Please be aware that when booking flights to the area you do so at your own risk, but feel free to contact us at any time to review camp status.

Disclaimer

Mountaineering, climbing and backcountry skiing can be dangerous. The Alpine Club of Canada (ACC) cannot absolutely guarantee the safety of participants on any camp, as there are too many variables that cannot be controlled. Some of these variables are outlined in our Waiver of Liability, which each participant must read, understand and sign before attending any camp.