IT Implementation Specialist 

The ACC is a not-for-profit organization established in 1906 that has grown to include 32 backcountry huts and 24 volunteer run sections across the country. We also run seasonal programs such as our annual General Mountaineering Camp as well as Shadow Lake Lodge, our hostel in Canmore and our newly acquired Twin Falls Tea House. We have a rich history in Canadian Mountaineering and a dynamic team at the office to manage our diverse portfolios.


The IT Implementation Specialist reports to and works under the supervision and guidance of the Executive Director. Their goal is to fulfill our mission of promoting alpine experiences, knowledge and culture by leading IT projects related to our organization-wide digital transformation. The role involves managing IT software products and vendors, but the focus will be on the technical implementation of new systems.

The successful candidate must be able to work collaboratively with all ACC personnel, sections, volunteers, partners, and committees to create a positive and inclusive culture for all ACC members.

This is a full-time contract position for a period of 9 to 12 months. Salary will be commensurate with experience and qualifications. This position is based out of the ACC Clubhouse in Canmore, Alberta.

 Application Period Opens:  Tuesday, November 22, 2022 
 Start Date:   As soon as possible
 How to apply:   Email your resume and cover letter to Human Resources at [email protected] before the application deadline

Main Tasks:
  • Provide guidance on technical decisions across the organization.
  • Lead IT Projects, acting as a primary point of contact for ACC business stakeholders and supporting consulting teams and vendors (throughout all phases of transformation that will involve multiple IT projects, with dependencies);
  • Facilitate internal working session to collect, validate, assess and prioritize business requirements; Develop / validate technical requirements.
  • Ensure alignment on business requirements and IT project planning (budget, people, schedule) across all key stakeholders: ACC executive team, ACC business leads / employees, managed service vendors, consultant delivery teams, software vendor teams.
  • Support IT project delivery, as required to keep progress on schedule / within budget.
  • Facilitate meetings and other communications, including status reporting and meeting notes.
  • Prepare communication materials in support of transformation and training on new processes and systems.
  • Support ACC employees throughout transformation by keeping them informed.
  • Build internal capability to manage and operate target state environment.
  • Technical and operational support of existing systems, as needed to support the transformation and continuity of business operations.
  • Maintain repositories for all related artifacts, documents and/or deliverables.
  • Any other duties which may be required by management from time to time.
Skills & Qualifications:
  • Experience with system integration.
  • Programming C++, C#, Java, PHP, Ruby, xml, html, CSS.
  • Database management, SGL or similar.
  • Strong 5+ years of experience in IT service delivery / project / management / integration or consulting services.
  • Understanding of project management best practices.
  • Strong ability to conduct analysis and develop recommendations to effectively respond to challenges.
  • The following are strong assets:
    • Experience with transformation from on-premises technology to cloud-first environment.
    • Experience with ERP technology platforms.
    • Experience with leading CRM Platforms.
    • Exposure to leading Digital Experience Platforms.
  • Strong ability to conduct analysis and develop recommendations to effectively respond to challenges.
  • Demonstrated problem-solving and decision-making skills, and solutions-focused mindset.
  • Strong leadership and team building skills with the ability to build positive working relationships with a diverse workforce.
  • A highly collaborative mindset, fostered by integrity, focus, and incredible work ethic.

*Due to the nature of the job and requirement to go into the office we require that the successful candidate be fully vaccinated for Covid 19 (at least two vaccinations).

Preserving, practicing, and promoting Canadian mountain culture and self-propelled alpine pursuits.
Préserver, pratiquer et promouvoir la culture alpine canadienne et les activités non motorisées en montagne.