Listed below are some of the common questions we are asked about our huts and cabins.
*NOTE: the term huts applies to our cabins as well.
How can I find out if there is availability at a hut?
Hut availability is accessible online via this page where you can fill out a booking request form or click to view a calendar search of availability.
Do I have to be an ACC member to stay at a hut?
No, everyone is welcome at the ACC’s huts! ACC members receive reduced rates and enjoy advance booking privileges. Find out more benefits of joining the club on our Membership page.
Are there any private rooms in any of the ACC huts?
No, all our huts have communal sleeping quarters with bunk beds. There are no private rooms in any of our huts.
What should I bring to the hut?
Food and a sleeping bag are the only essentials you will need to bring, however, we also recommend you bring footwear for inside the hut, a headlamp/flashlight, toilet paper, lighter or matches and paper for starting the fire (for huts with wood stoves). Most of our huts have mattresses, pots and pans, cutlery, and stovetops for cooking. Check our individual hut pages for more info on each hut and be sure to confirm at the time of your booking.
Are there ovens in the huts?
A few of our huts do have ovens – Elizabeth Parker Hut, Stanley Mitchell Hut, A.O. Wheeler Hut, Kokanee Glacier Cabin, Fairy Meadow Hut and Elk Lakes Cabin.
Where can I find information on weather, trail closures and wildlife in the area?
Because we operate over 30 huts across multiple parks in Alberta and BC, we cannot provide up-to-date information about all the trails to our huts. You can find trail reports and conditions on the Parks Canada, BC Parks, and Alberta Parks websites.
What time is check-in & check-out?
Check-in is 3:00 pm and checkout is at 11:00 am. We ask that incoming groups respect the check-in time and give the outgoing groups time to pack up and clean the hut. If you arrive before 3:00 pm, you may leave your backpacks in the communal area, out of the way of the other guests.
How can I make an emergency call or contact someone from a hut?
None of our huts are in cellular range, so it is highly recommended that you carry an emergency communication device with you to the hut. The only exception is Elizabeth Parker Hut, which has access to pay phones at the Le Relais Day Shelter, a 10-minute walk from the hut.
How do I know which huts have trail access that suits my ability?
We have a variety of huts that suit all types of users. Basic information on access is on each hut’s webpage, and our front desk team know our hut system very well and can give advice on huts that may suit your ability.
Will there be a staff member or custodian at the hut when I arrive?
Our volunteer hut ambassadors visit different huts throughout the entire year, and we also have custodians who live and work at a few of our hut locations. Please have a copy of your booking confirmation with you to present to a custodian for proof of your reservation. Custodians and ambassadors are there to answer any questions but are not responsible for cleaning up after guests. Our huts are user-maintained, and we ask all users to clean up after themselves and follow the hut etiquette guidelines.
Am I allowed to bring my dog to a hut?
No, sorry, dogs are not permitted at any of the ACC huts. Parks Canada allows dogs on many trails but they are not allowed into the ACC huts. Dogs cannot be tied up outside of huts either.
How many people are allowed at each hut?
Capacities are listed on each individual hut page. Please visit each specific hut page on our website to see the details.
What is a cleaning and disinfecting procedure?
Details will be made available at the hut. Please clean and disinfect all surfaces during your stay and prior to your departure to help us keep our huts in excellent condition. If you notice any maintenance issues or if something is missing, please report it to our reservations team after you return home.
Is there disinfecting equipment at the huts?
Yes, cleaning and disinfecting supplies are available for use and are stocked by our maintenance team and volunteer hut ambassadors. Please do try to be frugal with your use of cleaning supplies while disinfecting and cleaning.
Didn’t find the answer to your hut question? Feel free to call our knowledgeable staff at 403-678-3200 ext 0. We’re in the office from 9:00 am to 8:00 pm daily.
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