Frequently Asked Hut Questions
Listed below are some of the common questions we are asked about our
huts and cabins.
*NOTE: the term huts applies to our cabins as well.
How can I find out if there is availability at a hut?
Hut availability is accessible online via this page where you can fill out a booking request form or click to view a calendar search of availability.
Do I have to be an ACC member to stay at a hut?
anyone may stay at the ACC’s huts. ACC members receive reduced rates. ACC Sections also enjoy advance booking privileges. Find out more benefits of
joining the club on our Membership page. Read all the fine print about bookings, cancellations and fees on our Hut Policies page.
What do I need to do to get member rates at the huts?
Anyone can join the ACC and a membership can be activated online or at the time of making a hut booking. See our Join Now page to purchase a membership online or call the national office (403) 678 3200 ext. 0 between the hours of 9:00 am and 8:00 pm seven days a week.
Are there any private rooms in any of the ACC huts?
No, all of our cabins are have communal sleeping quarters. There are no private rooms in any of our huts.
What should I bring to a hut?
and a sleeping bag are the only essentials you will need to bring,
however, we also recommend you bring footwear for inside the hut, a
headlight/flashlight, toilet paper, lighter or matches and paper for
starting the fire (for huts with wood stoves). Most of our huts have
mattresses, pots and pans, cutlery and stovetops for cooking. Check our
individual hut pages for more info on each hut and be sure to confirm at the time of your booking.
Are there ovens in the huts?
a few of our huts have ovens, they are: Elizabeth Parker Hut, Stanley
Mitchell Hut, A.O. Wheeler Hut, Kokanee Glacier Cabin, Fairy Meadow Hut
and Elk Lakes Cabin.
Where can I find information on weather, trail closures and wildlife in the area?
we operate over 30 huts over a large area of Alberta and BC, we are
unable to provide up-to-date information regarding all of the trails to our huts. You can call Parks Canada, BC Parks and Kananaskis
Country information centres for information on trails and conditions in
What time can we check into the hut and what time is checkout?
is 3:00 pm or later and checkout time is 11:00 am. We ask that incoming
groups respect the check-in time and give the outgoing groups time to
pack up. If you arrive prior to 3:00 pm, you may leave your packs in the
living space, out of the way of the other guests.
How can I make an emergency call or contact someone from a hut?
of our huts are in cellular range, so it is highly recommended that satellite communication devices be carried for emergencies. The only
exception is Elizabeth Parker Hut, which has access to the pay phones at
the Le Relais Day Shelter, a 10-minute walk from the hut.
How do I know which huts have trail access that suits my ability?
have a variety of huts that suit all types of users. Basic information
on access is on each hut’s webpage, and our front desk team know our hut
system very well and can give advice on huts that may suit your
Will there be a staff member or custodian at the hut when I arrive?
roaming custodians visit different huts at different times and there
are also volunteer custodians who live and work at some huts. Please have a copy
of your booking confirmation with you to present to a custodian for
proof of your reservation. Our huts are user-maintained, and we ask all
users to clean up after themselves and follow the hut etiquette guidelines that are posted in the hut whether or not a custodian is in attendance.
Am I allowed to bring my dog to a hut?
sorry, dogs are not permitted at any of the ACC huts. Parks Canada
allows dogs on many trails but they are not allowed into the ACC huts.
Dogs cannot be tied up outside of huts either.
How many people are allowed at each hut?
Capacities are listed on each individual hut page. See all huts here.
What is disinfection procedure? Is there detail about this at the huts?
Details will be made available at the hut. Please clean and disinfect all surfaces. To clean, create a bin of warm soapy water and wash all surfaces. Then disinfect by creating a 5% bleach/water solution and wipe down all surfaces, letting the solution dwell for 10 minutes before wiping up any excess.
Is there disinfecting equipment at the huts?
Yes, cleaning and disinfecting supplies are available for use and are stocked by ACC volunteer custodians. Please do try to be frugal with your use of cleaning supplies while disinfecting to the best of your ability.
Didn’t find the answer to your hut question? Feel free to call our knowledgeable
staff at 403-678-3200 ext 0. We’re in the office from 9:00 am to 8:00 pm